Customer-friendliness was the buzzword in British business circles.客户友好是英国商业界的流行语。This catch phrase stands as an epitaph for the society that gave birth to this scandal.这句流行语给出现这条丑闻的社会下了定论。Loyalty and support became the bywords of the day.忠诚和支持成为了那个时代的流行语。