Her voice had sunk very low: there was a dread upon her of presuming too far, and of speaking as if she herself were perfection addressing error.

她的声音压得很低：她害怕自以为是，害怕说话就好像她自己是完美的解决错误的人一样。

The White House's initiative was designed to address past errors made by loan servicers that failed to give payment credit where it was due - or that may have provided poor advice when borrowers called for assistance.

白宫的举措旨在解决过去贷款服务机构所犯的错误，这些错误未能在到期时提供付款信贷，或者在借款人寻求援助时可能提供了糟糕的建议。