Remember, no verbal message is going to be faster than the verbal message.

记住，没有任何口头信息会比口头信息更快。

Because the known verbal message is more important in the first impression than the spoken message.

因为已知的口头信息在第一印象中比口头信息更重要。

When nonverbal messages agree with verbal ones, the verbal messages will be supported.

当非语言信息与口头信息一致时， 将支持口头信息。

But when verbal messages and nonverbal messages conflict with each other, people are going to convey a totally different idea.

但是当语言信息和非语言信息相互冲突时，人们会传达完全不同的想法。

Those who did not want to write gave Amaranta verbal messages, which she wrote down in a notebook with the name and the date of death of the recipient.

那些不想写信的人给了阿玛兰塔口头信息，她把这些信息写在笔记本上，上面写着收件人的姓名和死亡日期。