Pepper already works in many customer service positions, for example.

例如，Pepper 已经担任过许多客户服务职位。

I applied for the customer service position because this is my area of expertise.

我申请客户服务职位是因为这是我的专长。

So, most call centres and customer service positions train their employees to smile while they're speaking, because they say that we can hear your smile.

因此，大多数呼叫中心和客户服务职位都会训练他们的员工在说话时微笑， 因为他们说我们能听到你的微笑。