Either she neglected her appointment, which a woman of her professionalism is not wont to do, or she's lying there, having choked on one of her own snack chips, while you're standing here quibbling about policy.
要么她忘记了约定,她很专业所以不可能犯这种错误,要么她没办法接电话,因为她被零食噎着了,而你却在这里对制度吹毛求疵。