She said, " You can't delegate your listening responsibility to pulse surveys." You've got to show up with your ears wide open.

她说，“你不能把你的听力责任委托给脉搏调查。”你必须睁大耳朵出现。

But one thing we're doing more of now, instead of just focusing on an annual engagement survey, or even a couple surveys a year, we're starting to do more of these short pulse surveys.

但我们现在正在做更多的一件事，我们开始做更多的短脉冲调查，而不是仅仅关注年度参与度调查，甚至每年几次调查。