Parliamentary and Health Service Ombudsman
（重定向自Parliamentary Commissioner for Administration）
![Millbank Tower, the current location of the Parliamentary and Health Service Ombudsman](/Images/godic/202502/01/Millbank_Tower,_Thames_House,_Parliament5521.JPG")
![Lieutenant-Colonel Jack Churchill was imprisoned in Sachsenhausen concentration camp and subsequently refused compensation by the Foreign Office. This decision was reversed after a report by the Ombudsman in 1968.](/Images/godic/202502/01/Jackchurchill5521.jpg")
![Lord Young, whose Department was criticised by the Ombudsman over its licensing of the Barlow Clowes group of companies. Barlow Clowes collapsed in 1988 owing £190 million.](/Images/godic/202502/01/Lord_young_of_Graffham5521.jpg")
![A Eurostar train near Ashford. In 1995, the Ombudsman investigated complaints made by residents in Kent about how the Government had administered plans for the high-speed rail-link. They alleged that uncertainty caused depreciation in property values.](/Images/godic/202502/01/Eurostar_on_CTRL5521.jpg")
The Parliamentary and Health Service Ombudsman (PHSO) comprises the offices of the Parliamentary Commissioner for Administration (PCA) and the Health Service Commissioner for England (HSC).
The Ombudsman is responsible for considering complaints by the public that UK Government departments, public authorities and the National Health Service in England have not acted properly or fairly or have provided a poor service. In 2011–12, the Ombudsman handled just under 24,000 enquiries about Government departments and agencies and the NHS in England. Of these the Ombudsman resolved 23,889 enquiries – providing help and advice for 19,157 and looking closely at 4,732.