The helpline has been snowed under with inquiries.各种咨询者已经把服务热线打爆了。The essence of consultation is to listen to, and take account of, the views of those consulted.当顾问的精髓就在于倾听并考虑咨询者的观点。The consultant was a man who had many unanswered questions.这个男性咨询者有许多待解的问题。