So finally, I asked the app's customer service, who took care of it for me, and I ended up receiving the correct color luggage and the seller reimbursed me for the shipping.

所以最后，我问了应用程序的客户服务，谁为我处理了这件事，我最终收到了正确颜色的行李箱，卖家报销了我的运费。