Many people complained they were disconnected before even reaching the operator.许多人抱怨他们还没接通话务员电话就断线了。The operator told the caller that their telephone seemed to be out of service.话务员对打电话的人说对方的电话似乎已不能使用了。She had worked as a call centre operator making cold calls for time-share holidays.她曾经在话务中心当过话务员，负责打电话推销分时度假。