In the EFQM model, people are very much part of the wider quality picture.
在 EFQM 模型中,人是更广泛的质量图景的重要组成部分。
Business Vocabulary in Use Advanced 3rd Ed
The EFQM Excellence Model was developed by EFQM, a non-profit organization set up by leading European companies to 'help European businesses make better products and deliver improved services through the effective use of leading edge management practices'.
EFQM (the European Foundation for Quality Management) is a not-for-profit membership foundation in Brussels, established in 1989 to increase the competitiveness of the European economy. The initial impetus for forming EFQM was a response to the work of W. Edwards Deming and the development of the concepts of Total Quality Management.