I'm a CX specialist, which means customer experience.

我是一名客户体验专员，也就是负责顾客体验的人。

According to InMoment's 2018 US Retail CX Trends Report on customer loyalty, 77% of buyers have been brand loyal for more than ten years.

根据 InMoment 关于客户忠诚度的 2018 年美国零售 CX 趋势报告，77% 的买家对品牌的忠诚度已超过十年。

And think of a young Robert, captivated at the state fair, when you think about CX, which is a cool vocabulary word for customer experience, CX.

当你想到CX时，想象一下年轻的罗伯特在州级展览会上着迷的样子。CX是一个很酷的词汇，表示顾客体验。

And computational language now provides a similar path, letting us ultimately create a computational Xfor all imaginable fields X.I mean, we've seen the growth of computer science, CS, but computational language opens up something ultimately much biggerand broader, CX.

计算语言现在提供了类似的路径，让我们最终为所有可想象的领域 X 创建一个计算 X。我的意思是，我们已经看到了计算机科学、CS 的发展，但计算语言最终开辟了更大、更广泛的东西，即 CX。